Here at Balance! Springwood Family Practice we strive to give excellent medical care to all our patients.
We understand that there will be times that you will not be able to keep a scheduled appointment with our GPs.
With this in mind we would appreciate that if time allows that you give us at least 4 hours’ notice if you wish to cancel or change your appointment. This can allow for other patient’s to access the appointment.
A non-attendance with no contact on 3 or more occasions may result in a cancellation fee of $75 being charged.