Audiology is the study of hearing disorders, including evaluation of hearing function and rehabilitation of patients with hearing impairments. Audiologists offer hearing assessments and rehabilitation services, including hearing aid fittings and ongoing support.

This medical centre offers professional audiology services focused on improving hearing health and quality of life. Access to modern equipment ensures accurate hearing assessments and tailored treatment plans. A collaborative healthcare environment allows patients to receive coordinated care in one convenient location.

1. How do I know if I have hearing loss?
   Common signs include asking people to repeat themselves, turning up the TV volume, difficulty hearing in noisy environments, and feeling isolated in conversations.
2. What does a hearing test involve?
   An audiologist performs a range of tests to assess hearing levels and middle ear function, including pure tone audiometry and speech testing.
3. How often should I have my hearing checked?
   Adults should have their hearing tested every few years. If you have symptoms of hearing loss, you should book an assessment sooner.
4. Can hearing aids help with tinnitus?
   Yes, hearing aids can amplify ambient sounds, making tinnitus less noticeable. Some hearing aids also include tinnitus-masking features.
5. How long do hearing aids last?
   Most hearing aids last between 3 to 7 years, depending on usage and care. Regular servicing can extend their lifespan.
6. Are hearing tests painful?
   No, hearing tests are non-invasive and painless.
7. Do I need a referral for a hearing test?
   No referral is necessary to see an audiologist, but Medicare rebates for some services may require one from your GP.
8. Will Medicare or private health insurance cover hearing services?
   Eligible pensioners and veterans may access subsidised hearing services through the Hearing Services Program. Some private health funds also offer rebates.
9. How do I clean and maintain my hearing aids?
   Regular cleaning with a dry cloth and removing earwax debris is recommended. Your audiologist will show you how to care for them during your fitting.
10. What are the signs of hearing loss in children?
    Signs include delayed speech development, inattentiveness, frequently turning up the volume, and struggling to follow directions.

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Chiropractic is a system of complementary medicine based on the diagnosis and manipulative treatment of misalignments of the joints, especially those of the spinal column, which are believed to cause other disorders by affecting the nerves, muscles, and organs.

Chiropractic services offered at this medical centre are delivered by qualified professionals who focus on patient comfort and evidence-based treatment. The multidisciplinary approach ensures that chiropractic care can be seamlessly integrated with other health services, promoting a holistic recovery. Convenient appointment options are available, and patients can access on-site facilities for comprehensive care.

1. What happens during a chiropractic consultation?
   A chiropractor will assess your medical history, perform a physical examination, and may recommend diagnostic tests such as X-rays. Based on the findings, they will develop a personalised treatment plan.
2. Do chiropractic adjustments hurt?
   Most patients experience relief after adjustments. Some may feel mild soreness, similar to post-exercise discomfort, which typically resolves quickly.
3. How many sessions will I need?
   This depends on your condition and response to treatment. Some issues improve after a few sessions, while chronic conditions may require ongoing care.
4. Can chiropractic care help with headaches?
   Yes, chiropractic adjustments can help relieve tension headaches and migraines caused by spinal misalignments or muscle tension.
5. Is chiropractic safe during pregnancy?
   Yes, chiropractors trained in prenatal care can offer safe and gentle adjustments to help manage pregnancy-related back pain and pelvic alignment.
6. What qualifications do chiropractors have?
   Chiropractors in Australia complete a university degree (usually a five-year program) and are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and complete Continuing Professional Development to build skills and  to provide better patient care.
7. Can children see a chiropractor?
   Yes, chiropractors trained in paediatric care offer safe and gentle treatments for children and infants.
8. Will I need a referral to see a chiropractor?
   No referral is needed. You can book directly. However, some chronic disease management plans require GP referrals for Medicare rebates.
9. Are chiropractic treatments covered by Medicare or private health insurance?
   Private health funds often provide cover. Medicare rebates may be available if you have a GP-referred care plan (GPMP) for chronic conditions.
10. What should I wear to my appointment?
    Wear comfortable clothing that allows movement. You may need to remove belts, jewellery, or heavy items before your treatment.

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Dietitians aim to assist in a person’s journey to reaching optimal health through food and nutrition. They provide expert nutrition advice for people of all ages and prescribe dietary treatments for many conditions such as diabetes, food allergies, cancers, gastro-intestinal diseases, and overweight and obesity.

Dietitian services at this medical centre focus on evidence-based strategies tailored to each patient’s health goals. With experience managing complex conditions, the dietitian works closely with other healthcare providers to deliver coordinated care. Flexible appointment options and an inclusive approach ensure patients receive practical, sustainable dietary advice.

1. Do I need a referral to see a dietitian?
   No referral is necessary, but a GP may refer you under a Chronic Disease Management Plan (CDMP) for Medicare rebates.
2. What’s the difference between a dietitian and a nutritionist?
   Dietitians have formal university qualifications and are regulated professionals trained to manage clinical health conditions. Nutritionists are not always accredited or regulated.
3. Can a dietitian help with weight loss?
   Yes. Dietitians provide tailored, sustainable plans that focus on balanced nutrition and healthy lifestyle changes.
4. Will my private health insurance cover dietitian appointments?
   Many private health funds offer rebates for dietitian services, depending on your policy.
5. How many sessions will I need?
   This depends on your health goals. Some people benefit from one consultation, while others may require ongoing support.
6. Can dietitians help manage diabetes?
   Yes. Dietitians can create meal plans and offer strategies to manage blood glucose levels effectively.
7. Is there a meal plan provided after my appointment?
   Your dietitian may provide a tailored meal plan or practical dietary recommendations to help you meet your nutrition goals.
8. Can children and teenagers see a dietitian?
   Yes. Dietitians can help with childhood nutrition, food allergies, weight management, and healthy eating habits.
9. How can a dietitian help with food intolerances?
   They can help identify trigger foods and create a balanced eating plan that avoids symptoms while ensuring nutritional needs are met.
10. What should I bring to my first appointment?
    Bring any recent medical tests, a list of current medications, and information about your typical eating habits.

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Experienced, Patient-Focused Care
Massage therapy at this practice is delivered by trained professionals who prioritise your comfort, goals, and wellbeing. Whether you’re managing pain, recovering from an injury, or simply looking to unwind, treatment is tailored to suit your body’s needs and recovery stage.

Collaborative Allied Health Environment
Being part of a multidisciplinary health team means your massage therapist can work in collaboration with GPs, physiotherapists, or other health professionals if needed—ensuring your care is cohesive and well-informed.

Support for Long-Term Wellness
Massage therapy is not only used to treat symptoms but also to prevent injury and support long-term musculoskeletal health. Regular treatments can help manage stress, improve sleep, and boost recovery—making it a valuable part of your overall health routine.

1. What types of massage are available?
Massage therapists may offer remedial, deep tissue, relaxation, sports, or trigger point massage, depending on your needs and health goals.

2. Do I need a referral from a GP?
A referral is not required for general massage therapy, though if you’re using a Chronic Disease Management Plan or seeking a rebate, check with your GP first.

3. Will I be covered by private health insurance?
Many private health funds cover remedial massage. It’s best to check with your fund to confirm your level of cover.

4. Is massage therapy painful?
Some therapeutic techniques may cause mild discomfort during treatment of deep muscle layers, but the therapist will always work within your comfort level.

5. How long is a massage session?
Sessions typically range from 30 to 60 minutes, depending on your treatment plan and goals.

6. Can massage help with stress and anxiety?
Yes. Massage promotes relaxation, reduces cortisol levels, and improves mood by increasing serotonin and dopamine.

7. What should I wear to my appointment?
You’ll be appropriately covered during the treatment. Your therapist will guide you on what’s required depending on the area being treated.

8. Can massage therapy help with posture?
Absolutely. Massage can relieve muscular imbalances and improve flexibility, supporting better posture and alignment.

9. Is massage suitable during pregnancy?
Yes, with a qualified therapist trained in prenatal massage. Always mention your pregnancy at booking so adjustments can be made.

10. How often should I get a massage?
This depends on your condition and goals—some benefit from weekly sessions during recovery, while others find monthly visits maintain their wellbeing.

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Osteopathy is a form of drug-free non-invasive manual medicine that focuses on total body health by treating and strengthening the musculoskeletal framework, which includes the joints, muscles and spine. Its aim is to positively affect the body’s nervous, circulatory and lymphatic systems.

This therapy is a unique holistic (whole body) approach to health care. Osteopaths do not simply concentrate on treating the problem area, but use manual techniques to balance all the systems of the body, to provide overall good health and wellbeing.

Osteopathy services at this medical centre focus on providing gentle, personalised treatment to support recovery and wellbeing. Practitioners take the time to understand each patient’s lifestyle and health history to create tailored treatment plans. Collaborative care ensures patients benefit from a holistic healthcare approach in a convenient and supportive environment.

1. What happens during an osteopathy session?
   The osteopath will assess your health history, conduct a physical examination, and perform hands-on treatments such as soft tissue massage, joint mobilisations, and stretching exercises.
2. Is osteopathy safe?
   Yes, osteopathy is a regulated and evidence-based practice in Australia. Osteopaths are registered healthcare professionals with AHPRA.
3. Do I need a referral to see an osteopath?
   No referral is required, but Medicare rebates may be available with a GP referral under a Chronic Disease Management Plan (CDMP).
4. Can osteopathy help with back pain?
   Yes. Osteopaths commonly treat back pain using manual techniques to relieve muscle tension, improve joint mobility, and support healing.
5. What conditions do osteopaths treat?
   Osteopaths treat a wide range of musculoskeletal issues including neck pain, joint pain, arthritis, and sports injuries.
6. Are osteopathic treatments painful?
   Treatments are generally gentle and should not be painful. You may feel some soreness after treatment, similar to post-exercise soreness, which typically subsides within 24-48 hours.
7. Can children or babies see an osteopath?
   Yes. Osteopaths trained in paediatrics can treat babies and children for conditions like colic, feeding issues, and posture concerns.
8. How many sessions will I need?
   The number of sessions depends on your condition and how you respond to treatment. Your osteopath will discuss a personalised plan during your consultation.
9. Will private health insurance cover osteopathy?
   Many private health funds provide rebates for osteopathy services, depending on your level of cover.
10. What should I wear to an osteopathy appointment?
    Wear comfortable, loose-fitting clothing that allows for easy movement. You may be asked to remove certain garments for better access during treatment.

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Podiatry is the treatment of disorders of the foot and ankle. A podiatrist is a doctor of podiatric medicine and perform treatments and surgeries on the foot and ankle.

Treatments range from non-invasive shoe inserts and orthotics and preventative diabetic foot care to surgical procedures.

Podiatrists at Blackheath Family Medical Centre are trained to provide expert care for all foot and ankle conditions. Whether you need general foot care, custom orthotics, or treatment for a chronic condition, our team offers compassionate and effective solutions to improve your comfort and mobility.

1. What conditions do podiatrists treat?
   Podiatrists treat a variety of foot and ankle issues, including heel pain, ingrown toenails, bunions, sports injuries, diabetic foot care, and more.
2. Is podiatry just for foot pain?
   No. Podiatrists also treat conditions affecting the ankle, lower leg, and even help manage foot-related posture and biomechanics.
3. How do I know if I need to see a podiatrist?
   You should see a podiatrist if you have persistent foot or ankle pain, trouble walking, or conditions like ingrown toenails or heel pain.
4. Can podiatry help with sports injuries?
   Yes. Podiatrists specialise in treating sports injuries, from sprains to fractures, and can provide rehabilitation and advice on preventing future injuries.
5. What is diabetic foot care?
   Diabetic foot care involves regular check-ups to manage any foot complications due to diabetes, including skin conditions, circulation problems, and nerve damage.
6. Do I need a referral to see a podiatrist?
   No, you don’t need a referral. However, a GP referral may be required for Medicare rebates under a Chronic Disease Management Plan (CDMP).
7. Can a podiatrist provide custom orthotics?
   Yes. Podiatrists can assess your feet and prescribe custom orthotics to correct foot posture, alleviate pain, and improve walking or running efficiency.
8. Are podiatry treatments covered by private health insurance?
   Most private health insurers provide coverage for podiatry services. Check with your provider for details about your specific plan.
9. What should I wear to a podiatry appointment?
   Wear comfortable clothing and shoes that are easy to remove, as the podiatrist will need to examine your feet and legs.
10. How long does a podiatry appointment take?
    Typically, podiatry appointments last around 30 minutes to an hour, depending on the treatment required.

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Psychology is both an applied and academic field that studies the human mind and behaviour. Research in psychology seeks to understand and explain how we think, act and feel.

As large part of psychology is devoted to the diagnosis and treatment of mental health issues.

In addition to mental health, psychology can be applied to a variety of issues that impact health and daily life including performance enhancement, self-help, ergonomics, motivation and productivity.

The psychologists at Blackheath Family Medical Centre offer a safe, confidential space to work through your mental health challenges. Through evidence-based therapies such as Cognitive Behavioural Therapy (CBT), mindfulness, and solution-focused therapy, our team helps patients develop coping strategies and improve their overall mental health and wellbeing.

1. What can a psychologist help with?
   Psychologists can help with anxiety, depression, relationship difficulties, stress, trauma, grief, and more. They provide strategies to improve coping skills and mental health.
2. What should I expect during my first session?
   Your first session will involve discussing your concerns, your background, and your treatment goals. It’s an opportunity to build rapport and develop a plan for moving forward.
3. Do I need a referral to see a psychologist?
   No referral is required, but a GP referral may be necessary for Medicare rebates under a Mental Health Care Plan.
4. How do I know if I need to see a psychologist?
   If you’re feeling overwhelmed, anxious, sad, or unable to cope with life’s challenges, a psychologist can help you develop tools to manage these feelings.
5. What is Cognitive Behavioural Therapy (CBT)?
   CBT is a type of therapy that helps individuals identify and change negative thinking patterns and behaviours that contribute to mental health challenges.
6. How many sessions will I need with a psychologist?
   The number of sessions depends on your individual needs and treatment goals. Your psychologist will work with you to create a treatment plan.
7. Can psychologists prescribe medication?
   No, psychologists cannot prescribe medication. However, they can work alongside your GP or psychiatrist if medication is recommended.
8. Are psychology services covered by private health insurance?
   Many private health funds cover psychology services. Check with your provider to find out about your specific coverage.
9. How do I know if therapy is working?
   Progress in therapy may be gradual, and you should notice improvements in how you manage thoughts, emotions, and behaviours over time. Your psychologist will regularly check in with you about your progress.

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